Terms of Use​​
Last updated: November 5, 2024
Welcome to TCG Hiro, your trusted online store for Pokémon products! By accessing or using our website, you agree to comply with and be bound by these Terms of Use. Please read them carefully before using the Site.
1. Acceptance of Terms
By accessing or using TCG Hiro's website, you agree to be bound by these Terms of Use and any additional terms and conditions applicable to specific areas of the website, products, or services. If you do not agree with any part of these terms, you must refrain from using the Site.
2. Changes to Terms
TCG Hiro reserves the right to update or modify these Terms of Use at any time, without prior notice. Any changes will be effective immediately upon posting on the Site. It is your responsibility to review these Terms periodically to stay informed about any updates.
3. Eligibility
To use this website, you must be at least 18 years of age or the legal age of majority in your jurisdiction. If you are under the age of 18, you may only use the Site under the supervision of a parent or legal guardian.
4. Account Registration
To make a purchase or access certain features, you may be required to create an account with TCG Hiro. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for all activities that occur under your account.
5. Product Information and Availability
While we strive to ensure the accuracy of product descriptions and availability, we do not guarantee that the information on the Site is always accurate, complete, or current. All products are subject to availability, and we may limit the quantity of products available for purchase. In the event of an error in product pricing or availability, we reserve the right to cancel or modify orders as needed.
6. Orders and Payments
By placing an order on the Site, you are making an offer to purchase the products in your order. Orders are subject to acceptance and availability. We may refuse or cancel an order for reasons including, but not limited to, product availability, errors in pricing, or issues with payment. You agree to pay all charges, including taxes and shipping fees, associated with your order. Payments are processed through secure payment gateways, and we do not store your payment information.
7. Shipping and Delivery
We aim to process and ship all orders as quickly as possible. Shipping times and fees vary depending on the delivery address and shipping method selected during checkout. TCG Hiro is not responsible for any delays caused by the shipping carrier, customs, or unforeseen events.
Please ensure that the shipping address provided is accurate. We are not responsible for lost or misdirected shipments due to incorrect or incomplete addresses.
8. Returns and Refunds
We want you to be satisfied with your purchase. If you are not satisfied, please refer to our Return and Refund Policy. Returns and exchanges are subject to the terms and conditions of our policy, and items are non-returnable or non-refundable due to the nature of TCG.
9. Intellectual Property
All content on the Site, including text, images, logos, trademarks, and other materials, is the property of TCG Hiro or its licensors and is protected by copyright and intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any of this content without the prior written permission of TCG Hiro.
Pokémon-related content and trademarks are the property of The Pokémon Company International and its affiliates. TCG Hiro is not affiliated with The Pokémon Company but offers products related to the Pokémon franchise.
10. User Conduct
When using the Site, you agree not to:
-
Violate any applicable laws, regulations, or third-party rights.
-
Engage in fraudulent activity or provide false information during registration or checkout.
-
Use the Site to distribute harmful or illegal content, including malware, viruses, or other malicious software.
-
Harass, defame, or threaten other users or staff members of the Site.
-
Interfere with or disrupt the functionality of the Site, including its servers or networks.
11. Limitation of Liability
To the maximum extent permitted by law, TCG Hiro and its affiliates will not be liable for any indirect, incidental, special, or consequential damages, including but not limited to, loss of profit, loss of data, or personal injury, arising from or related to your use of the Site or any products purchased.
Our total liability for any claim arising out of your use of the Site will not exceed the amount you paid for the product that gave rise to the claim.
12. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which can be found on our website. Please review the Privacy Policy to understand how we collect, use, and protect your personal information.
14. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of Canada, without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved in the appropriate courts of Canada.
15. Contact Us
If you have any questions or concerns about these Terms of Use, please contact us at:
TCG Hiro